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How To How do i turn off captions on xfinity: 9 Strategies That Work

rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Feb 15, 2024 · Turning off subtitles on your TV through the settings. First, turn on your TV and find the settings menu. Choose:” General,” then select “Accessibility Menu.”. Next, select “Caption ... rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.In today’s digital era, streaming platforms have become a popular choice for entertainment enthusiasts. Peacock TV, a leading streaming service, offers a wide range of captivating ...Customer: My TV which has Xfinity and as a member of Amazon prime Thursday Night Football is shown but it has captions of all the play by play announcers which I do not need and interferes with viewing Technician's Assistant: Have you tried accessing the settings or options menu on the device or platform you're using to watch the game broadcast?In today’s digital era, streaming platforms have become a popular choice for entertainment enthusiasts. Peacock TV, a leading streaming service, offers a wide range of captivating ...Turning on subtitles on Freevee is simple, regardless of what device you’re using. Next to settings, volume controls, and the button to toggle fullscreen viewing, you’ll find a Subtitles and ...To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Jul 7, 2021 · When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off. 0. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. I also show you how you can cha...Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings Press the Down button. The closed captioning may be a hidden menu at the bottom of the screen. Pause the video. If you see the letters “CC” on the right side of the screen, go there to toggle the closed captioning off. Press the Options button, which has three horizontal lines. In some apps, this opens a menu with an option for Subtitles.To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in SettingsPress the down arrow until the second menu screen appears. Use the navigation arrows on the remote to select Closed Captioning Setup or Subtitle Setup and press the OK button …Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:Xfinity Stream App. Xfinity Community Forum. Xfinity AppsMNtundraRET. While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn …Start any video and pause it with your remote. At the bottom of the player you should see an X-ray button with a small, Subtitles button above it. Navigate to that and press OK or Enter and you should be able to turn captions on/off or on instant replay. Helpful ?Reply0 out of 0 found it helpful.Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Select General and proceed to Accessibility Settings. Now click to Hearing/Audio. Choose Caption.Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!Closed Captions & Subtitles – BritBox. BritBox. Getting Started. Closed Captions & Subtitles.Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.We have been watching a particular show on Acorn, which we subscribe to. We are both hard of hearing so we turn captions on before watching. Sometimes during the middle of the show, the captions just disappear even though when I check the settings, captions are still on. it is very frustrating to lost captions for the last part of the show.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...iOS and Android devices. Step 1: While watching a video, tap the screen. Step 2: Tap the Audio & Subtitles button, located in the upper-right-hand corner of the screen. Step 3: Tap the CC button ...I'm glad you asked this question, it's incredibly important to be able to see the closed captions! This link explains how to customize them, including the font size. I hope that helps! 1. CCOtariG. • 3 yr. ago. This post was marked as solved. Should you experience further issues, please create a new post.Sign into your account using your Xfinity ID and password. Select Connect, then select See Network and then scroll down to select Advanced Settings (under More ). From there, select Xfinity WiFi Hotspot. Slide the toggle to the right to enable your public hotspot and to the left to disable it.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSClick the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On." 4. Adjust Caption Settings (if available): Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc.MNtundraRET. While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning.Press and hold the microphone (Mic) button, and say "closed captions on" or "closed captions off." Acquaint yourself with the extended list of voice commands. Configure a CC shortcut on your remote. Learn how to configure the accessibility shortcut on your Xfinity Voice Remote.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Oct 18, 2021 · iOS and Android devices. Step 1: While watching a video, tap the screen. Step 2: Tap the Audio & Subtitles button, located in the upper-right-hand corner of the screen. Step 3: Tap the CC button ... On the website: Play a video with subtitles enabled, then click the speech bubble icon > Click off . In the app: Play a video with subtitles enabled, then press the menu button on your remote > Subtitles > English [CC] > Off . If subtitles don’t stay off permanently (although they should), logging out of the Amazon site or reinstalling the ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...Hey @bonncamil ,. Welcome to the Forum! Here are the instructions to turn subtitles, closed captioning, or audio tracks on or off. During playback of a title which supports subtitles or captions, select the speech bubble icon (or CC icon, depending on your device) from the playback menu.You may need to pause the playback or press the … Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio.While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in.1K Messages. @user_4q1s1k There is not an option to toggle the ASL version off as it is a separate version of the movie. When selecting Barbie the first option on the left for me is the non-ASL version. If you hit watch options you can make sure that the free option for MAX | HBO is selected if you are selecting MAX the app may need to …Jun 7, 2021 · CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off. Closed Captions & Subtitles – BritBox. BritBox. Getting Started. Closed Captions & Subtitles.Hey @bonncamil ,. Welcome to the Forum! Here are the instructions to turn subtitles, closed captioning, or audio tracks on or off. During playback of a title which supports subtitles or captions, select the speech bubble icon (or CC icon, depending on your device) from the playback menu.You may need to pause the playback or press the …Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, …Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a program, simply press the letter ‘ ‘C’ ‘ on your keyboard to toggle Closed Caption on or off. Method 2: Turn Off Closed Caption Through Language Settings. Step 1: Access Language Settings.Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, …Oct 18, 2021 · iOS and Android devices. Step 1: While watching a video, tap the screen. Step 2: Tap the Audio & Subtitles button, located in the upper-right-hand corner of the screen. Step 3: Tap the CC button ... For the hearing impaired, learn how to turn closed captioning on Step 3. Use the directional buttons on the remote to navi Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ... Get to know the features and functions of the XR2 and XR5 rem In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to … Hi - I have an LG WebOS tv and am using the xfinity app. Just tod...